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Transmission Services issues new roadmap to better meet customer needs

The Transmission Business Model captures how the business line creates and delivers value for both BPA’s customers and the region.

The Transmission Business Model captures how the business line creates and delivers value for both BPA’s customers and the region.

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We are the future of the grid . . . because together, we energize the Northwest.

Richard Shaheen, Transmission Services senior vice president

Transmission Services has released the latest iteration of its Transmission Business Model, illuminating from a transmission perspective the values and goals captured in the Bonneville Power Administration's 2024-2028 Strategic Plan.

Version 5.0 of the TBM recognizes and incorporates “drivers of change" – or emerging areas of uncertainty – facing today's dynamic energy industry that require Transmission's response and attention to continue operating a safe, secure and high-performing grid in years to come. Driving factors include emerging industry challenges, BPA's response to growing reliability risks, and a desire to support customers as they navigate state policies outlining a clean energy future.

The latest TBM also builds on the previous model released six years ago, underscoring the Transmission value proposition and the pathways to realize those benefits offered to customers. Moreover, the updated model continues Transmission's commitment to fiscal responsibility while energizing the Northwest in partnership with transmission customers.

“We are the future of the grid . . . because together, we energize the Northwest," said Richard Shaheen, Transmission Services senior vice president at a departmental town hall on May 14.

At its core, the TBM is the way Transmission creates and delivers value for BPA's customers and the region. Narrowing in on three focus areas – long-term sustainability, customer-centric products and services, and strategically managed and invested transmission infrastructure – the updated TBM is the blueprint for Transmission to successfully deliver value as it has done since 1937.

“This new Transmission Business Model reflects our commitment to safety, sustainability and continuous improvement," notes Shaheen in the TBM's opening executive letter to staff, customers and stakeholders. “By addressing these changes, embracing our challenges, and adopting a proactive stance, we are poised to shape a brighter, more sustainable future . . . Together, we'll continue to deliver the best value for our customers and constituents, while ensuring the reliability and stability of our transmission system."

Find Version 5.0 of the TBM on BPA.gov. 

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